Return and Refund Policy

To request a return or refund you must call to speak with a Customer Service Rep at 800-678-7463 or email  To be eligible for a return or refund you must return your product within 15 days of receipt. Proof of purchase is also necessary to receive a return or refund. Product must not be used or damaged. Return Authorization numbers must also be issued for all returns. Frederico Leone LTD’s responsibility ceases when goods are delivered to transport. Please note that returning your item(s) may incur a restocking fee of $5.00 per item returned. In addition, there is a flat rate of $7.95 for any return sent to us.